{"id":4293,"date":"2025-10-13T16:20:22","date_gmt":"2025-10-13T16:20:22","guid":{"rendered":"https:\/\/iegaitanbucaramanga.edu.co\/web\/?page_id=4293"},"modified":"2025-10-13T19:22:00","modified_gmt":"2025-10-13T19:22:00","slug":"11-pqrsf","status":"publish","type":"page","link":"https:\/\/iegaitanbucaramanga.edu.co\/web\/11-pqrsf\/","title":{"rendered":"11. PQRSF"},"content":{"rendered":"<div class='fluentform ff-default fluentform_wrapper_3  ff_guten_block ff_guten_block-3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">PQR \u2013 Instituci\u00f3n Educativa Jorge Eli\u00e9cer Gait\u00e1n<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='4293' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"a6eb846cbc\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/web\/wp-json\/wp\/v2\/pages\/4293\" \/><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_tipo_solicitud' id='label_ff_3_tipo_solicitud'>Tipo de solicitud<\/label><\/div><div class='ff-el-input--content'><select name=\"tipo_solicitud\" id=\"ff_3_tipo_solicitud\" class=\"ff-el-form-control\" data-name=\"tipo_solicitud\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_3_tipo_solicitud\"><option value=\"\">&#8211; Seleccione &#8211;<\/option><option value=\"Petici\u00f3n\"  >Petici\u00f3n<\/option><option value=\"Queja\"  >Queja<\/option><option value=\"Reclamo\"  >Reclamo<\/option><option value=\"Sugerencia\"  >Sugerencia<\/option><option value=\"Felicitaci\u00f3n\"  >Felicitaci\u00f3n<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div data-type=\"name-element\" data-name=\"nombre\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_nombre_first_name_' id='label_ff_3_nombre_first_name_'>Nombres<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"nombre[first_name]\" id=\"ff_3_nombre_first_name_\" class=\"ff-el-form-control\" placeholder=\"Nombre completo\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_nombre_last_name_' id='label_ff_3_nombre_last_name_'>Apellidos<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"nombre[last_name]\" id=\"ff_3_nombre_last_name_\" class=\"ff-el-form-control\" placeholder=\"Apellidos\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_id' id='label_ff_3_id'>Documento identidad<\/label><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"id\" id=\"ff_3_id\" class=\"ff-el-form-control\" data-name=\"id\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' id='label_ff_3_email'>Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Email\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_celular' id='label_ff_3_celular'>Celular de contacto<\/label><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"celular\" id=\"ff_3_celular\" class=\"ff-el-form-control\" data-name=\"celular\" inputmode=\"numeric\" step=\"any\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_4\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_area' id='label_ff_3_area'>Area o Depedencia<\/label><\/div><div class='ff-el-input--content'><select name=\"area\" id=\"ff_3_area\" class=\"ff-el-form-control\" data-name=\"area\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_3_area\"><option value=\"\">&#8211; Seleccione &#8211;<\/option><option value=\"Rector\u00eda\"  >Rector\u00eda<\/option><option value=\"Coordinaci\u00f3n Acad\u00e9mica\"  >Coordinaci\u00f3n Acad\u00e9mica<\/option><option value=\"Secretar\u00eda\"  >Secretar\u00eda<\/option><option value=\"Orientaci\u00f3n Escolar\"  >Orientaci\u00f3n Escolar<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_5\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_descripcion_caso' id='label_ff_3_descripcion_caso'>Descripci\u00f3n del caso<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_3_descripcion_caso\" name=\"descripcion_caso\" id=\"ff_3_descripcion_caso\" class=\"ff-el-form-control\" placeholder=\"Describa brevemente su solicitud o situaci\u00f3n\" rows=\"5\" cols=\"1\" data-name=\"descripcion_caso\" ><\/textarea><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_6\"  class='ff-t-container ff-column-container ff_columns_total_1 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_archivo_anexo_1' id='label_ff_3_archivo_anexo_1'>Adjuntar Archivo<\/label><\/div><div class='ff-el-input--content'><label for='ff_3_archivo_anexo_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Anexar<\/span> <input type=\"file\" name=\"archivo_anexo\" id=\"ff_3_archivo_anexo_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"archivo_anexo\" multiple=\"1\"  aria-invalid='false' aria-required=false><\/label><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_7\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><input type=\"hidden\" name=\"hidden\" value=\"pqr Gaitan - 6aeff2dbc8262\" data-name=\"hidden\" ><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-hidden'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_estado_pqr' id='label_ff_3_estado_pqr'>Estado PQR<\/label><\/div><div class='ff-el-input--content'><select name=\"estado_pqr\" id=\"ff_3_estado_pqr\" class=\"ff-el-form-control\" data-name=\"estado_pqr\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"false\" aria-labelledby=\"label_ff_3_estado_pqr\"><option value=\"\">&#8211; 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